Annaswaad

Account & Data Deletion Policy

Version: 2026-07-01Effective Date: 1 July 2026

1. Overview & User Rights

In strict accordance with the Digital Personal Data Protection (DPDP) Act, 2023 of India, as well as the mandate policies of the Google Play Store and Apple App Store, Annaswaad ("we", "us", or "our") guarantees your right to erasure. You have full control over your personal data and may request the permanent deletion of your account and associated personal information at any time.

2. How to Request Account & Data Deletion

We provide three convenient, accessible methods for you to request data deletion, whether you are currently logged into our platform or no longer have our mobile application installed:

Method 1: Instant In-App Deletion (Mobile App)

  1. Open the Annaswaad Mobile Application on your iOS or Android device.
  2. Navigate to the bottom menu and tap on Profile.
  3. Select Account Privacy & Controls (or Account Settings).
  4. Scroll to the bottom and tap on the red button labeled Delete My Account & Data.
  5. Confirm your request via OTP verification. Your account erasure workflow will initiate immediately.

Method 2: Web Storefront Deletion

  1. Log into your account at annaswaad.com.
  2. Go to your Account Profile → Privacy Settings.
  3. Click on Request Account Erasure / Delete Account and confirm your OTP.

Method 3: Direct Email Request (Without App Installation)

If you have already uninstalled the mobile app or cannot access your account, you can submit a manual deletion request via email:

  • Send an email to support@annaswaad.com or grievance@annaswaad.com.
  • Use the Subject Line: "Account & Personal Data Deletion Request".
  • Include your registered mobile number and/or email address associated with your Annaswaad account.
  • Our support team will verify your identity and manually execute your data deletion request within 7 to 10 business days.

3. What Data Is Permanently Deleted?

Upon verification and execution of your account deletion request, our automated backend disposal workers will immediately erase or irreversibly anonymize the following categories of personal data:

  • Personal Identifiers: Your registered name, mobile phone number mapping, email address, and profile photo.
  • Saved Locations: All residential, office, and shipping delivery addresses stored in your address book.
  • Preferences & Cart: Your wishlist selections, shopping cart items, and product review mappings.
  • Device & Marketing Tokens: Push notification device tokens, Firebase installation IDs, and WhatsApp promotional marketing opt-in records.

4. What Data Is Retained & Legal Justification

Please note that under Indian statutory laws—specifically the Goods and Services Tax (GST) Act, 2017 (Section 35) and the Income Tax Act, 1961 (Section 44AA)—commercial business entities are legally obligated to retain accounting, invoicing, and transaction audit trails for a minimum mandatory period of 7 to 8 years.

Mandatory Legal Retention Exception:

While your active account profile and personal contact details are deleted, financial transaction invoices, order numbers, and tax calculation records associated with completed purchases will be archived in an isolated, secure financial vault. These records are retained solely for statutory tax audit compliance and will never be used for marketing, analytics, or profiling. Once the statutory retention window expires, these records are automatically destroyed.

5. Effect of Account Deletion

Account deletion is permanent and irreversible. Once your account is erased, you will lose access to your previous order history, accumulated loyalty perks, and active warranty/claim records. If you wish to shop with Annaswaad in the future, you will need to register as a new user.

6. Company Information & Grievance Officer

For any questions, escalations, or follow-ups regarding your data deletion request, please contact our designated Grievance Officer:

Company Name: Annaswaad

Designation: Privacy Grievance Officer

Support Email: support@annaswaad.com

Grievance Email: grievance@annaswaad.com

Phone Support: +91-9997379266 (Mon-Sat, 10:00 AM - 6:00 PM IST)

Registered Address:
106, Amita Vihar, Kamla Nagar,
Agra, Uttar Pradesh 282005, India

Version: 2026-07-01 | Effective Date: 1 July 2026

Last Updated: 1 July 2026